Snare. The world standard for effectively gathering and filtering IT-event data for critical security monitoring, analysis, auditing and archiving.

Blog Archives

Cannot access SAM via the browser

The Snare Agent Manager (SAM) may be accessed via a web browser from the local machine at https://localhost:6261/. If you cannot access this page then check the following: Check the SAM service is running (via Services, check Snare Agent manager is started) Check the tcp port is open? Execute netstat -na | find "6261" You […]

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Agent Management Console – Common Issues

The Snare Agent Management Console (AMC) is a subset of the Snare Server.  The AMC allows configuration of large numbers of agents. The common issues around AMC are: Firewall ports not allowing inbound connections to 6161 or 6161 or 6163 for SQL Needing to set master agent server with the configuration you want to push to […]

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Snare Server – Common Issues

Some commonly encountered issues to help you troubleshoot your Snare Server. Installation Issues Error rebooting Snare Server after installation Unable to log into the Snare Server How to reset the Snare Server root password How to reset the administrator password for Snare Server Server not receiving logs Issue between the server and the agent/device. Check […]

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Snare Agents – Common Issues

Some commonly encountered issues to help you troubleshoot your Snare agent on your network. Page Not Found Check the Agent is running - Start Task Manager, look for snarecore.exe or epilog.exe or snaremssql.exe process. Check Agent is listening - Start a command prompt as Administrator and execute: netstat –an | findstr 6161   This lists the open ports and […]

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Snare Agents – Getting the Configuration File

To further investigate your issue, it is helpful if the Support team is provided with the agent configuration file. This file reflects the agent's settings. Snare Agent for Windows Start a command prompt on the machine where Snare is installed, as Administrator and change directory to your Snare installation (e.g. c:\Program Files\Snare). Execute the following: […]

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Snare Agents – Getting the Debug Log

To further investigate your issue, it is helpful if the Support team is provided with the debug log for your agent. This will log information on objectives that are targeted and for Epilog, any filename and new log records it has detected. Snare Agent for Windows Start a command prompt on the machine where Snare […]

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v5 Configuration Checklist

If you are installing the v5 Snare Enterprise Agents or upgrading from v4, the following checklist may be helpful. Install v5 - Using the Snare Enterprise Agent for Windows User Guide, install the Snare agents. Go to Step 2. or Upgrade to v5 - Upgrade your agents to version 5 (see the Snare Agent for […]

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Cannot access the Snare agent via the browser

Upon installation of the Snare agent, the Remote Control Interface may be accessed via a web browser from the local machine by visiting the URL http://localhost:6161/. If you cannot access this page then check the following: ERROR:Page Not Found Check the Agent is running by loading Task Manager, look for snarecore.exe process. Check Agent is listening by starting […]

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